This research highlights the experiences of frontline workers and the systemic barriers they face to providing support. It shows the need for more resources and education about online safety issues.
Interviews were conducted with 18 health and welfare professionals, 30 people working in education and 16 law enforcement workers. The research was done in 2019.
The results have been used to develop eSafety’s Early Years program, professional learning modules and other resources.
Level of Education: School, Initial vocational education and training, Continuing vocational education and training
Lead Organisation: eSafety Commissioner, Australian Government